Last updated 31 August 2026
How to request deletion of your CoSellers account and associated data.
How to request account deletion
If you want to delete your CoSellers account and associated data, contact customer service through the CoSellers app.
Tell customer service that you want to delete your account and provide the email address or phone number connected to the account.
Customer service will verify the request and process the account deletion.
What will be deleted
Account information such as your name, email address or phone number, sign-in information, and account profile will be deleted or anonymised.
Business information and shop data associated with the account will also be deleted or anonymised where applicable.
Data that may be retained
Some information may need to be kept for a limited period where required by law, to prevent fraud, resolve disputes, protect security, or comply with legal obligations.
Information kept for these reasons will not be used for ordinary business purposes after account deletion.
Processing time
We will process a valid account deletion request within a reasonable period.
Some copies of information may remain temporarily in secure backups before they are automatically removed according to our retention practices.
Important
Deleting your CoSellers account may permanently remove access to your shop data, sales records, stock records, customer records, and other information associated with the account.
Make sure you have saved any information you need before requesting deletion.